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The Scotiabank

Scotiabank's continuous Failures - of their - simplified version of our Privacy Agreement that explains how Scotiabank protects the privacy of customers' personal information in Canada


Scotiabank is (NOT) committed to providing the best possible customer care to its clients. To us that means ensuring that our customers' personal information remains confidential and secure, (NOT TRUE) adhering to appropriate sales practices within the banking industry and resolving customer complaints as quickly as possible. (NOT TRUE) !!!

Scotiabank submission to the Department of Finance Response to Annex 6 budget consultation document The Task Force argued that consumers can play a more effective role in creating competition in Canada if they can comparison shop, make informed choices and rely on an effective redress system.

Scotiabank’s Submission on changes to the 2006 Bank Act Improved disclosure and awareness around the Bank’s redress system is possible and in the consumer interest. This was a recommendation of the Task Force: "Regulated financial institutions should be required to include information about the Ombudsman system

Scotiabank's Submission in Response to Finance Canada's 2006 Review of Financial Sector Legislation: The Task Force also recommended several consumer protection measures to strengthen basic consumer rights. Still, there is room for improvement in terms of transparency and disclosure to build on this strength.

The Royal Bank


Charters of committees of Board of Directors of Royal Bank of Canada Excerpted from ROYAL BANK OF CANADA ADMINISTRATIVE review and approve on a regular basis standards of business conduct and ethical behavior for the Bank’s directors, senior management and employees, including the Code of Conduct for the Bank’s directors, senior management and employees, including ...